Remote Customer Care Assistant

Job Description:

L'Oréal Canada is seeking a Remote Customer Care Assistant to join our team in Vancouver, British Columbia. This part-time position is perfect for individuals looking to gain valuable experience in a dynamic and fast-paced environment.

Responsibilities: - Provide excellent customer service to all clients through phone, email, and chat support - Assist customers with product inquiries, order placements, and issue resolution - Handle escalated customer concerns and ensure timely resolution - Maintain accurate and up-to-date customer records in the CRM system - Work collaboratively with other team members to ensure a seamless customer experience - Participate in training and development sessions to enhance product knowledge and customer service skills - Assist with other administrative tasks and projects as needed

Requirements: - 1 year of experience in customer service or related field - Reliable and energetic personality traits - Strong communication skills and the ability to multitask - Strategic planning and time management skills - Proficiency in Microsoft Office and CRM systems - High school diploma or equivalent

Benefits: - Vision insurance - Paid sick leave - Company equipment provided for remote work

Working Environment: At L'Oréal Canada, we believe in fostering a culture that embraces change and responds resiliently. We encourage our employees to think creatively, be adaptable, and strive for excellence in everything they do.

Deadline to Apply: July 6, 2024

Equal Opportunity Statement: L'Oréal Canada is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.