Remote Customer Care Representative

Job Description:

Core-Mark Holding is seeking a passionate and driven Remote Customer Care Representative to join our team in Montreal, Quebec. As a part-time entry-level position, this role requires at least 1 year of experience in customer service or related field.

Responsibilities: - Provide exceptional customer service via phone, email, and chat to address inquiries, complaints, and product information - Handle escalated customer issues and provide timely resolutions - Collaborate with internal departments to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Assist in developing customer care strategies and initiatives - Stay up-to-date on product knowledge and industry trends - Participate in training programs to enhance customer service skills

Requirements: - Excellent communication skills - Strong problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite and customer service software - Strategic planning and adaptability - Bilingual in English and French is a plus

Benefits: - Travel opportunities - Parental leave - Vision insurance

Working Environment: As a Remote Customer Care Representative at Core-Mark Holding, you will have the opportunity to collaborate with colleagues worldwide, fostering a global village mentality. Our team values diversity and inclusion, creating a supportive and inclusive work environment.

Deadline to apply: 2024-04-09

Equal Opportunity Statement: Core-Mark Holding is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.