Customer Care Representative - Work from home

Job description:

Nutrien is seeking a dedicated and reliable Customer Care Representative to join our team on a part-time basis. This position offers the opportunity to work from home in Toronto, Ontario, CA. As an Associate Level employee, we are looking for individuals with at least 2 years of experience in customer service roles.

Responsibilities: - Provide exceptional customer service to all clients via phone, email, and chat - Assist customers with product inquiries, orders, and concerns - Process returns, exchanges, and refunds in a timely manner - Resolve customer complaints promptly and professionally - Collaborate with the sales team to ensure customer satisfaction and retention - Keep accurate records of all customer interactions and transactions

Requirements: - Strong communication skills and a friendly demeanor - Ability to work independently and efficiently from a remote location - Experience using customer relationship management (CRM) software - Proficiency in Microsoft Office suite - Persuasion skills to effectively communicate with customers - Leadership qualities to guide and inspire colleagues - Reliable and hardworking attitude

Benefits: - Free accommodation for remote work - Free food provided during working hours - Disability insurance coverage - Opportunity to give back to the community through corporate social responsibility initiatives

Deadline to apply: June 25, 2024

Equal opportunity statement: Nutrien is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We welcome applications from individuals of all backgrounds and experiences.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.