Remote Customer Service Assistant

Job Description:

Molina Healthcare is currently seeking a Remote Customer Service Assistant to join our team in Vancouver, British Columbia, CA. This part-time position is perfect for entry-level candidates with no prior experience, as we are committed to providing on-the-job training and opportunities for professional growth.

Responsibilities: - Answer incoming customer inquiries via phone, email, or chat in a timely and professional manner - Provide information to customers regarding products, services, and company policies - Solve customer problems and find solutions to promote customer satisfaction - Maintain accurate records of customer interactions and transactions - Collaborate with team members to ensure a high level of customer service is maintained - Stay up-to-date on company products and services to effectively assist customers - Assist in other administrative tasks as needed

Requirements: - Must be motivated and confident in communicating with customers - Excellent presentation skills and ability to manage people effectively - Strong written and verbal communication skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and other relevant software - High school diploma or equivalent

Benefits: - Paid overtime for hours worked beyond the part-time schedule - Travel opportunities for training and development - Visa sponsorship for eligible candidates

Working Environment: At Molina Healthcare, we are dedicated to understanding and exceeding customer expectations. Our team is committed to providing exceptional service and support to our customers, and we are looking for individuals who share our passion for customer satisfaction.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: Molina Healthcare is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.