Customer Service Assistant - Work from home

Job Description:

ManpowerGroup is currently seeking a dedicated and motivated Customer Service Assistant to join our team in Toronto, Ontario. This is a part-time role that allows you to work from the comfort of your own home. As an entry-level position, we are looking for individuals with at least 1 year of experience in customer service.

Responsibilities: 1. Respond to customer inquiries via phone, email, and live chat in a timely and professional manner 2. Assist customers with placing orders, tracking shipments, and resolving any issues or complaints 3. Maintain accurate records of customer interactions and transactions 4. Collaborate with other team members to improve processes and enhance the overall customer experience 5. Stay up to date on product knowledge and company policies to provide accurate information to customers 6. Utilize emotional intelligence to effectively communicate and empathize with customers 7. Pay close attention to detail to ensure accuracy in all customer interactions

Requirements: 1. Must be motivated and hardworking with a strong desire to help customers 2. Possess emotional intelligence and the ability to effectively manage difficult customer situations 3. Demonstrate exceptional attention to detail in all aspects of the job 4. Excellent written and verbal communication skills 5. Ability to work independently and as part of a team 6. High school diploma or equivalent required

Benefits: 1. Company transportation provided for any necessary in-person meetings or training sessions 2. Paid sick leave to ensure your well-being and work-life balance 3. Free food provided during training sessions and company events

Working Environment: At ManpowerGroup, we value fresh ideas and inventive solutions. Our team embraces creativity and encourages employees to think outside the box. You will have the opportunity to contribute to a positive and collaborative work environment where your voice is heard and your contributions are valued.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: ManpowerGroup is an equal opportunity employer and we are committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.