Customer Service Assistant - Work from home

Job Description:

Southern is seeking a Customer Service Assistant to join our team on a part-time basis, working remotely from Toronto, Ontario, CA. As an Associate Level role, we require a candidate with a minimum of 3 years of experience in customer service. The ideal candidate will possess a high level of energy and be a hardworking individual, with strong soft skills in strategic planning and teamwork.

Responsibilities: - Answering customer inquiries via phone and email - Providing support to customers with product information, orders, and returns - Resolving customer issues in a timely and professional manner - Collaborating with team members to ensure customer satisfaction - Maintaining accurate records of customer interactions

Requirements: - Minimum of 3 years of experience in customer service - Strong communication skills, both written and verbal - Proficiency in Microsoft Office and other relevant software applications - Ability to work independently and as part of a team - Energetic and hardworking personality traits - Soft skills in strategic planning and teamwork

Benefits: - Travel & spending expenses - Remote work flexibility - Disability insurance

Working Environment: At Southern, we uphold the highest standards of ethical conduct and integrity. We strive to create a positive and inclusive working environment where all employees are treated with respect and dignity.

Deadline to Apply: July 4, 2024

Equal Opportunity Statement: Southern is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences. We are committed to creating a diverse and inclusive workforce where every employee feels valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.