Customer Service Associate

Job Description:

Toyota Motor Manufacturing Canada is seeking a passionate and reliable Customer Service Associate to join our team in Montreal, Quebec on a part-time basis. As an entry-level position, this role is perfect for individuals with at least 1 year of experience in customer service and a strong desire to learn and grow within the company.

Responsibilities: 1. Provide exceptional customer service to all clients and customers, both in person and over the phone. 2. Handle customer inquiries, complaints, and requests in a professional and timely manner. 3. Assist customers in finding the right products or services to meet their needs. 4. Process customer orders, returns, and exchanges accurately. 5. Maintain a clean and organized work environment. 6. Assist in inventory management and restocking shelves. 7. Collaborate with other team members to ensure a smooth and efficient customer service experience. 8. Stay up-to-date on product knowledge and company policies.

Requirements: 1. High school diploma or equivalent. 2. Strong communication and persuasion skills. 3. Ability to work well under pressure and in a fast-paced environment. 4. Customer service experience is preferred but not required. 5. Ability to work well in a team and independently. 6. Must be passionate about providing excellent customer service. 7. Reliable and punctual. 8. Must be able to work a flexible schedule, including evenings and weekends.

Benefits: 1. Company transportation for eligible employees. 2. Free accommodation for eligible employees. 3. Vision insurance for all employees. 4. Opportunities for career growth and advancement within the company.

Working Environment: At Toyota Motor Manufacturing Canada, we believe in creating a flexible work environment that adapts to change with speed and efficiency. Our team values collaboration, hard work, and dedication to providing the best customer service experience possible.

Deadline to apply: Interested candidates must apply by May 2, 2024.

Equal Opportunity Statement: Toyota Motor Manufacturing Canada is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.