Customer Service Officer

Job Description:

Boston Scientific is seeking a highly motivated and detail-oriented Customer Service Officer to join our team in Vancouver, British Columbia. As a Customer Service Officer, you will be responsible for providing exceptional customer service to our clients, responding to inquiries and resolving issues in a timely and professional manner. This is a part-time position at the Associate Level, requiring a minimum of 2 years of experience in customer service.

Responsibilities: - Answering incoming calls and emails from clients, providing accurate information and assistance - Resolving customer inquiries and complaints in a prompt and professional manner - Collaborating with other departments to ensure customer satisfaction and resolve any issues - Maintaining accurate records of customer interactions and transactions - Providing feedback to management on customer concerns and trends - Assisting with various administrative tasks as needed

Requirements: - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to work effectively in a fast-paced environment - Previous experience in customer service or a related field is preferred - Driven and resourceful personality traits - Proficiency in research and data analysis - Ability to work independently and as part of a team

Benefits: - Parental leave for eligible employees - Free food provided during working hours - Company equipment provided for work-related tasks

Working Environment: At Boston Scientific, we are committed to promoting equality and fairness for all employees. We strive to create a supportive and inclusive work environment where every team member feels valued and respected.

Deadline to Apply: Interested candidates should submit their application by May 6, 2024.

Equal Opportunity Statement: Boston Scientific is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.