Customer Service Officer

Job Description:

As a Customer Service Officer at Celgene, located in Montreal, Quebec, CA, you will be responsible for delivering exceptional customer service to our clients. This part-time position at the Associate Level requires a minimum of 2 years of experience in a customer service role. The ideal candidate will be independent and adaptable, with excellent attention to detail and a cooperative attitude.

Responsibilities: - Handling customer inquiries via phone, email, and in-person - Providing accurate information to clients regarding products and services - Resolving customer complaints and ensuring customer satisfaction - Processing orders and managing customer accounts - Collaborating with other departments to ensure timely resolution of customer issues - Maintaining customer records and updating databases - Providing feedback to management on customer trends and issues

Requirements: - Associate Level or equivalent experience - Minimum of 2 years of experience in a customer service role - Independent and adaptable personality traits - Strong attention to detail and cooperation skills - Excellent communication and interpersonal skills - Proficiency in Microsoft Office and CRM software - Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Benefits: - Relocation allowance for qualified candidates - Life insurance coverage - Paid Time Off (PTO) for vacations and personal time

Working Environment: Celgene offers a flexible work environment that adapts to change with speed and efficiency. Employees are encouraged to think creatively and collaborate with colleagues to achieve company goals.

Deadline to Apply: Interested candidates should submit their applications by May 16, 2024.

Equal Opportunity Statement: Celgene is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate on the basis of race, religion, gender, sexual orientation, disability, or any other protected status. We strive to create a diverse and inclusive work environment where everyone is valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.