Remote Customer Service Officer

Job Description:

We are seeking a Remote Customer Service Officer to join our team at Stryker in Toronto, Ontario, CA. As a part-time position with entry-level seniority and zero years of experience required, this role is perfect for someone looking to kick start their career in customer service.

Responsibilities: - Responding to customer inquiries and resolving issues via phone, email, or chat - Providing top-notch customer service and support - Maintaining accurate records of customer interactions and transactions - Collaborating with internal teams to ensure customer satisfaction - Identifying customer needs and recommending appropriate solutions - Keeping up-to-date with product knowledge and company policies - Adhering to deadlines and meeting service level agreements

Requirements: - Resourceful and confident personality traits - Emotional intelligence and critical thinking soft skills - Excellent communication skills, both written and verbal - Strong problem-solving abilities - Ability to work efficiently in a remote setting - Attention to detail and organizational skills - Proficiency in Microsoft Office Suite

Benefits: - Travel opportunities - Vision insurance - Parental leave

Working Environment: At Stryker, we strive for excellence and uphold high standards in all endeavors. We encourage our team members to grow personally and professionally while making a positive impact on our customers and the community.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Stryker is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, age, religion, or sexual orientation.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.