Customer Service Representative - Work from home

Job Description:

We are looking for a reliable and adaptable Customer Service Representative to join our team at Deere in Montreal, Quebec, CA. This is a part-time position at the Associate Level, and we require a minimum of 4 years of experience in a similar role.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships and trust with customers through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.