Customer Service Specialist

Job Description:

McKesson, a leading healthcare company, is seeking a part-time Customer Service Specialist to join our team in Toronto, Ontario. As an Associate Level position, the ideal candidate will have a minimum of 4 years of experience in customer service.

Responsibilities: 1. Provide exceptional customer service through phone, email, and live chat interactions. 2. Assist customers with inquiries, issues, and product information. 3. Process orders and returns accurately and efficiently. 4. Collaborate with internal departments to resolve customer concerns. 5. Maintain a high level of professionalism and product knowledge. 6. Conduct data analysis to identify trends and improve customer satisfaction. 7. Manage time effectively to meet customer service goals and deadlines.

Requirements: 1. Hardworking individual who can work independently and in a team environment. 2. Excellent time management skills to handle multiple tasks efficiently. 3. Strong analytical skills to assess customer needs and provide solutions. 4. 4 years of experience in customer service or related field. 5. High school diploma or equivalent. 6. Proficiency in Microsoft Office and CRM software. 7. Excellent communication skills, both verbal and written. 8. Ability to adapt to a fast-paced work environment.

Benefits: 1. Paid Time Off (PTO) for work-life balance. 2. Profit sharing opportunities. 3. Visa sponsorship for qualified candidates.

Working Environment: At McKesson, we believe in giving back to the community through corporate social responsibility initiatives. As a part-time Customer Service Specialist, you will have the opportunity to make a positive impact both within the company and beyond.

Deadline to Apply: July 6, 2024

Equal Opportunity Statement: McKesson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. We encourage all qualified individuals to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.