Customer Service Specialist - Work from home

Job Description:

Archer Daniels Midland is seeking a highly motivated and detail-oriented Customer Service Specialist to join our team in Montreal, Quebec. This is a part-time position that allows you to work remotely from the comfort of your own home. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Respond to customer inquiries and provide assistance via phone, email, and online chat - Resolve customer complaints in a professional and efficient manner - Process orders, returns, and exchanges accurately and in a timely fashion - Maintain customer records and update information as needed - Collaborate with other team members to ensure a seamless customer experience - Provide feedback to management on customer trends and areas for improvement - Participate in ongoing training and development programs to enhance customer service skills

Requirements: - Strong communication skills and a friendly demeanor - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and other relevant software - Driven and confident personality traits - Strong presentation skills - Ability to work well in a team environment - Visa sponsorship available for eligible candidates - Willingness to travel for training and development opportunities - Profit sharing opportunities available for high-performing employees

Working Environment: At Archer Daniels Midland, we encourage a spirit of exploration and taking calculated risks for growth. Our team is dedicated to providing exceptional customer service while fostering a supportive and inclusive work environment. As a Customer Service Specialist, you will have the opportunity to grow and develop your skills while contributing to the success of our company.

Equal Opportunity Statement: Archer Daniels Midland is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to Apply: The deadline to apply for the Customer Service Specialist position is May 6, 2024. Don't miss out on this exciting opportunity to join a dynamic team and launch your career in customer service with Archer Daniels Midland. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.