Customer Success Assistant

Job Description:

Labatt Breweries is seeking a motivated and hardworking Customer Success Assistant to join our team in Toronto, Ontario. As a Customer Success Assistant, you will be responsible for providing exceptional support to our customers to ensure their satisfaction and success with our products and services.

Responsibilities: - Respond to customer inquiries and provide timely and accurate solutions - Build and maintain strong relationships with customers to promote loyalty and retention - Collaborate with internal teams to address customer needs and escalate issues when necessary - Assist in the implementation of customer success strategies and initiatives - Monitor customer feedback and identify areas for improvement - Conduct product demonstrations and training sessions for customers - Assist in the development of customer success material, such as guides and tutorials - Track and report on customer success metrics to measure progress and success

Requirements: - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Presentation skills - Ability to work independently and as part of a team - Cooperate effectively with colleagues, clients, and partners - Proficiency in Microsoft Office Suite - Bachelor's degree in Business Administration or related field is preferred

Benefits: - Dental insurance - Free accommodation - Paid sick leave

Working Environment: As a Customer Success Assistant at Labatt Breweries, you will have the opportunity to build strong relationships with colleagues, clients, and partners. We believe in fostering a supportive and collaborative work environment where everyone can thrive and succeed.

Deadline to apply: 2024-06-10

Equal Opportunity Statement: Labatt Breweries is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome applications from all qualified individuals, including those with disabilities and individuals of all races, genders, and sexual orientations.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.