Customer Success Associate - Work from home

Job Description: We are looking for a hardworking and reliable Customer Success Associate to join our team at Marathon Petroleum. This is a part-time position that can be done remotely from home in Montreal, Quebec, CA. As an entry-level role, we are looking for candidates with at least 1 year of experience.

Responsibilities: - Build and maintain strong, long-lasting customer relationships - Ensure customers are satisfied with our products and services - Identify and implement strategies to increase customer retention and satisfaction - Provide timely and accurate responses to customer inquiries and issues - Collaborate with sales and marketing teams to ensure customer needs are met - Monitor customer usage and provide feedback for improvement

Requirements: - 1 year of customer service experience - Excellent communication and presentation skills - Strong persuasion skills to influence customer decisions - Ability to work independently and manage time effectively - High attention to detail and problem-solving skills

Personality Traits: - Hardworking: Ability to go above and beyond to meet customer needs - Reliable: Consistently deliver high-quality work and meet deadlines

Soft Skills: - Persuasion: Ability to influence customer decisions and build relationships - Presentation: Ability to effectively communicate and engage with customers

Benefits: - Free accommodation - Free food - Employee discounts

Working Environment: - Collaborate with colleagues worldwide, fostering a global village mentality

Equal Opportunity Statement: Marathon Petroleum is an equal opportunity employer and we welcome all qualified applicants. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.