Customer Success Specialist

Job Description:

Toyota Motor Manufacturing Canada is seeking a motivated and confident Customer Success Specialist to join our team in Montreal, Quebec. As a part-time entry-level position, this role is ideal for individuals with at least 1 year of experience who are looking to start their career in customer success.

Responsibilities: 1. Provide exceptional customer service to clients, addressing their inquiries and concerns in a timely and professional manner. 2. Build and maintain strong relationships with customers, ensuring their satisfaction with Toyota products and services. 3. Collaborate with internal teams to resolve customer issues and improve overall customer experience. 4. Assist with project management tasks related to customer success initiatives, such as customer engagement programs and feedback surveys. 5. Analyze customer data and feedback to identify trends and opportunities for improvement. 6. Participate in team meetings and training sessions to enhance knowledge and skills in customer success.

Requirements: 1. Confident and motivated attitude towards customer service and relationship building. 2. Strong teamwork skills, with the ability to collaborate effectively with colleagues and stakeholders. 3. Basic project management skills to assist in organizing and executing customer success initiatives. 4. Excellent communication skills, both verbal and written, to interact with customers and colleagues. 5. Ability to work independently and prioritize tasks in a fast-paced environment. 6. Bachelor's degree in Business Administration or related field is preferred.

Benefits: - Vision insurance - Relocation allowance - Joining bonus

Working Environment: At Toyota Motor Manufacturing Canada, we strive for a harmonious workplace where collaboration and respect prevail. We believe in fostering a positive and inclusive environment where all employees can thrive and grow.

Equal Opportunity Statement: Toyota Motor Manufacturing Canada is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to Apply: 2024-07-15

If you meet the requirements and are excited to start your career in customer success with Toyota Motor Manufacturing Canada, we encourage you to apply before the deadline. We look forward to welcoming a passionate and dedicated Customer Success Specialist to our team in Montreal, Quebec.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.