Remote Customer Support Assistant

Job Description: We are seeking a Remote Customer Support Assistant to join our team at Stryker in Vancouver, British Columbia, CA. This is a part-time entry-level position suitable for individuals with at least 1 year of experience in customer support or a related field. The ideal candidate will be adaptable, driven, and possess strong soft skills such as presentation and decision-making abilities.

Responsibilities: - Provide top-notch customer support through various channels including phone, email, and chat - Assist customers with product inquiries, order processing, and issue resolution - Maintain accurate records of customer interactions and transactions - Collaborate with other departments to ensure customer satisfaction and retention - Continuously strive to improve the overall customer experience

Requirements: - 1 year of experience in customer support or a related field - Excellent communication skills, both verbal and written - Ability to work independently and in a team setting - Proficiency in Microsoft Office suite and CRM software - Adaptable and able to handle a fast-paced environment - Driven to exceed customer expectations - Strong presentation and decision-making skills

Benefits: - Employee discounts on Stryker products - Free food and snacks provided in the office - Medical coverage for eligible employees

Working Environment: At Stryker, we embrace a culture that challenges norms and encourages bold thinking. Our team values creativity, innovation, and collaboration to drive success. Join us in a dynamic and supportive work environment where your ideas are valued and your growth is encouraged.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Stryker is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and celebrate diversity in all forms and encourage individuals from all backgrounds to apply. Discrimination or bias based on race, gender, age, religion, sexual orientation, or any other characteristic will not be tolerated.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.