Customer Support Assistant - Work from home

Job Description:

Tyson Foods is seeking a motivated and passionate Customer Support Assistant to join our team on a part-time basis, working from home in Montreal, Quebec, Canada. As an entry-level position, no prior experience is required, making this the perfect opportunity for individuals looking to kickstart their career in customer support.

Responsibilities: 1. Provide exceptional customer support via phone, email, and chat channels. 2. Assist customers with inquiries, concerns, and product-related questions. 3. Troubleshoot and resolve customer issues in a timely and professional manner. 4. Maintain accurate records of customer interactions and transactions. 5. Collaborate with cross-functional teams to address customer needs effectively. 6. Contribute to continuous improvement initiatives to enhance the customer experience. 7. Stay up-to-date on product information and company policies to provide accurate information to customers.

Requirements: 1. Passionate about delivering excellent customer service. 2. Resourceful problem solver with strong people management skills. 3. Detail-oriented with the ability to multitask and prioritize tasks. 4. Excellent communication skills, both written and verbal. 5. Proficient in using customer support software and tools. 6. Ability to work independently and as part of a team. 7. High school diploma or equivalent.

Benefits: 1. Disability insurance to ensure financial security in case of unexpected circumstances. 2. Visa sponsorship for eligible candidates. 3. Paid Time Off (PTO) for work-life balance and personal well-being.

Working Environment: At Tyson Foods, we offer a dynamic workplace that values teamwork, fosters innovation, and celebrates shared success. You will have the opportunity to work in a supportive and collaborative environment that encourages professional growth and development.

Equal Opportunity Statement: Tyson Foods is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability.

Deadline to Apply: Interested candidates should submit their applications by July 12, 2024. Don't miss this exciting opportunity to join a leading company in the food industry and make a difference in the lives of our customers. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.