$2,500 - 3,700 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Humana is currently seeking a part-time Customer Support Associate to join our team in Vancouver, British Columbia. As an Associate Level candidate with at least 4 years of experience in customer support roles, you will be responsible for providing exceptional customer service to our clients.
Responsibilities: - Responding to customer inquiries via phone, email, and chat in a professional and timely manner - Resolving customer complaints and issues effectively and efficiently - Collaborating with other team members to ensure a seamless customer experience - Maintaining accurate records of customer interactions and transactions - Identifying opportunities to upsell and cross-sell products and services to customers
Requirements: - Resourceful and energetic personality traits - Strong problem-solving skills and ability to think on your feet - Excellent time management and organizational skills - At least 4 years of experience in customer support roles - Knowledge of CRM systems and call center software - Ability to work in a fast-paced environment and handle high call volumes
Benefits: - Paid overtime - Life insurance - Free accommodation
Working Environment: At Humana, we pride ourselves on cultivating leaders who foster inclusivity and mentorship. You will have the opportunity to work in a supportive and collaborative environment that values diversity and teamwork.
Equal Opportunity Statement: Humana is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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