Remote Customer Support Officer

Job Description:

We are currently seeking a Remote Customer Support Officer to join our team at Navistar International in Vancouver, British Columbia, CA. As a part-time entry-level position, this role is perfect for individuals who are looking to gain valuable experience in customer support while working remotely.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Assist customers with product inquiries, technical issues, and order processing - Resolve customer complaints in a professional and efficient manner - Collaborate with other team members to ensure customer satisfaction - Utilize CRM software to track customer interactions and maintain accurate records

Requirements: - Independent and passionate individuals who are eager to learn and grow in a remote working environment - Strong emotional intelligence and the ability to empathize with customers - Excellent research skills to troubleshoot and find solutions to customer issues - Strong communication skills and the ability to work effectively in a team - Proficiency in using basic computer software and CRM tools

Benefits: - Joining bonus for new hires - Relocation allowance for qualified candidates - Medical coverage for part-time employees

Working Environment: At Navistar International, we strive to create a flexible work environment that adapts to change with speed and efficiency. Our team values collaboration, innovation, and a passion for providing excellent customer support.

Deadline to Apply: May 8, 2024

Equal Opportunity Statement: Navistar International is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.