Customer Support Representative

Job Description:

Inter Pipeline is seeking a part-time Customer Support Representative to join our team in Vancouver, British Columbia. As an entry-level position with one year of experience, the ideal candidate will be hardworking and resourceful, with excellent communication and strategic planning skills.

Responsibilities: - Provide exceptional customer service via phone, email, and in-person interactions - Resolve customer inquiries, complaints, and issues in a timely and professional manner - Maintain a thorough knowledge of company products and services to effectively assist customers - Collaborate with other departments to ensure customer needs are met - Maintain accurate and detailed records of customer interactions and transactions - Assist in developing and implementing customer service strategies to improve overall customer satisfaction - Adhere to company policies and procedures at all times - Continuously look for opportunities to improve customer support processes

Requirements: - 1 year of customer service experience - Excellent communication skills, both written and verbal - Strong strategic planning and problem-solving abilities - Ability to work well in a team environment - Proficient in Microsoft Office and other relevant software applications - High school diploma or equivalent required - Availability to work evenings and weekends as needed

Benefits: - Gym membership - Parental leave - Company equipment

Working Environment: At Inter Pipeline, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. Our team is dedicated to providing the best possible customer support while fostering a culture of collaboration and growth.

Equal Opportunity Statement: Inter Pipeline is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.

Deadline to Apply: July 7, 2024

If you are a motivated, customer-focused individual looking to grow your career in customer support, we would love to hear from you. Apply now to join our dynamic team at Inter Pipeline!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.