Customer Support Specialist - Work from home

We are looking for a reliable and energetic Customer Support Specialist to join our team at Darden Restaurants in Toronto, Ontario, CA. This is a part-time, associate-level position that requires at least 2 years of experience in customer support or a related field.

As a Customer Support Specialist, you will be responsible for providing top-notch customer service to our clients through various communication channels such as phone, email, and live chat. Your main duties will include resolving customer inquiries, complaints, and issues in a timely and professional manner, maintaining accurate customer records, and escalating complex problems to the appropriate department.

To excel in this role, you must possess excellent persuasion and problem-solving skills to effectively address customer needs and concerns. You should also have strong communication abilities, both written and verbal, as well as a high level of empathy and patience when dealing with challenging customer situations.

In addition to these soft skills, you should also be detail-oriented, organized, and able to multitask in a fast-paced environment. Experience working in a remote or work-from-home setting is preferred, as you will be expected to manage your time effectively and stay productive without direct supervision.

At Darden Restaurants, we offer a supportive working environment that values creativity, fresh ideas, and innovative solutions. We believe in fostering a culture of collaboration and continuous learning to help our employees grow and succeed in their careers. As a Customer Support Specialist, you will have access to benefits such as relocation allowance, paid sick leave, and disability insurance.

If you are ready to take on this exciting opportunity to work from home and make a positive impact on our customers, please apply by the deadline on May 18, 2024. We are an equal opportunity employer and welcome applicants of all backgrounds and experiences to join our team.

Equal opportunity statement: Darden Restaurants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.