Live Chat Assistant - Work from home

Terex, a leading global manufacturer of construction and mining equipment, is seeking a talented Live Chat Assistant to join our team in Vancouver, British Columbia. This is a part-time position that can be done from the comfort of your own home, perfect for individuals looking for a flexible work arrangement.

As a Live Chat Assistant at Terex, your responsibilities will include:

- Providing customer support through live chat on our website - Answering customer inquiries in a timely and professional manner - Assisting customers with product information, pricing, and order processing - Resolving customer complaints and issues effectively - Working closely with other team members to ensure a seamless customer experience - Monitoring website traffic and identifying trends to improve customer service

To be successful in this role, you must be resilient and adaptable to handle diverse customer inquiries and situations. Strong communication skills and the ability to think strategically are essential for this position. Additionally, experience in people management will be valuable for handling difficult customer interactions.

Benefits of working at Terex include medical coverage, free accommodation, and travel and spending expenses for company-related activities. We offer a flexible work environment that values efficiency and adaptability, providing you with the tools and support you need to succeed.

If you are a motivated individual with a passion for customer service and a willingness to learn, we encourage you to apply for this position. The deadline to apply is April 17, 2024.

Equal Opportunity Statement: Terex is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate based on race, gender, age, religion, sexual orientation, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.