Live Chat Assistant - Work from home

Job Description:

Expedia is currently seeking a motivated and talented Live Chat Assistant to join our team. This position offers the opportunity to work remotely from home in Montreal, Quebec, Canada on a part-time basis. As an entry-level position, no prior experience is required, making this the perfect opportunity for those looking to start their career in the travel industry.

Responsibilities: - Provide exceptional customer service through live chat support to assist customers with booking reservations, answering inquiries, and resolving issues in a timely and professional manner - Utilize creativity to offer personalized recommendations and suggestions to enhance the customer's travel experience - Collaborate with team members to ensure a seamless and positive customer experience - Stay up-to-date on current promotions, policies, and procedures to accurately assist customers - Maintain a positive and optimistic attitude while handling high volumes of customer interactions

Requirements: - Hardworking and passionate about providing excellent customer service - Strong teamwork skills to collaborate effectively with team members - Creative thinking abilities to personalize customer interactions and exceed expectations - Must have a reliable internet connection and a quiet workspace to effectively work from home - Must be available to work part-time hours, with flexibility to work evenings and weekends as needed

Benefits: - Travel and spending expenses for employees - Life insurance coverage - Visa sponsorship opportunities for eligible candidates

Working Environment: At Expedia, we pride ourselves on fostering a dynamic workplace that values teamwork, innovation, and shared success. Our team is dedicated to creating memorable travel experiences for our customers, and we are excited to welcome a new member to our team who shares our passion for providing exceptional service.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Expedia is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, gender, age, religion, disability, sexual orientation, or any other protected status. We believe that diversity drives innovation and are dedicated to providing equal opportunities for all individuals.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.