Live Chat Associate

Job Description:

Suncor Energy is seeking a motivated individual to join our team as a Live Chat Associate in Montreal, Quebec. This part-time, entry-level position is ideal for someone who is driven and passionate about delivering exceptional customer service.

Responsibilities: 1. Respond to customer inquiries and provide support via live chat 2. Assist customers with product information, troubleshooting, and general inquiries 3. Collaborate with team members to ensure consistent and accurate responses 4. Document customer interactions and follow up on any unresolved issues 5. Maintain a high level of professionalism and customer service at all times

Requirements: 1. Excellent communication skills, both written and verbal 2. Strong interpersonal skills and ability to work effectively in a team environment 3. Ability to multitask and prioritize in a fast-paced environment 4. Basic computer skills and familiarity with online chat platforms 5. High school diploma or equivalent

Personality traits: - Driven to succeed and exceed customer expectations - Passionate about providing top-notch customer service

Soft skills: - Ability to work well in a team and collaborate effectively - Strong planning and organizational skills

Benefits: - Free food provided during shifts - Profit sharing opportunities - Travel opportunities for team-building events

Working environment: Our company prides itself on creating an environment where technology is harnessed to drive innovation and efficiency. As a Live Chat Associate, you will be part of a dynamic team that values collaboration and growth.

Deadline to apply: June 29, 2024

Equal Opportunity Statement: Suncor Energy is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.