Online Account Support Assistant

Job Description:

We are looking for a detail-oriented and adaptable Online Account Support Assistant to join our team at Export Development Canada in Toronto, Ontario. As an Associate Level position, the ideal candidate will have a minimum of 4 years of experience in a similar role. Passion for providing excellent customer service and cooperation with team members are essential traits for success in this role.

Responsibilities: 1. Provide online account support to clients, assisting with any inquiries, issues, or requests. 2. Manage and update client account information in the company database. 3. Work closely with Account Managers to ensure seamless communication and support for clients. 4. Assist in creating reports and analyzing data related to client accounts. 5. Collaborate with other departments to streamline processes and improve customer experience. 6. Participate in corporate social responsibility initiatives to give back to the community.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Proficient in Microsoft Office Suite and experience with CRM software. 3. Excellent communication and persuasion skills. 4. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. 5. Strong organizational skills and attention to detail. 6. Prior experience in customer service or account support roles preferred. 7. Adaptable and passionate about delivering top-notch service to clients.

Benefits: - Joining Bonus - Visa sponsorship for eligible candidates - Relocation allowance for candidates moving to Toronto for the role

Equal Opportunity Statement: Export Development Canada is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: June 12, 2024

Join us in our mission to support Canadian exporters and contribute to the community through our corporate social responsibility initiatives. Apply now to be part of our dynamic team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.