Online Account Support Assistant

Job Description: Land O’Lakes is seeking a motivated Online Account Support Assistant to join our team in Vancouver, British Columbia. As an Associate Level position, the Online Account Support Assistant will be responsible for assisting with various online account management tasks to ensure a smooth and efficient customer experience. This part-time role requires at least 2 years of experience in a similar role and the ideal candidate will possess a confident and energetic personality with excellent time management and planning skills.

Responsibilities: - Assist with online account setup and maintenance - Provide support to customers with account-related inquiries - Monitor account activity and ensure data accuracy - Collaborate with the sales and marketing teams to enhance the online account experience - Assist in the development of online account support materials and resources - Research and implement best practices for online account management - Stay up-to-date on industry trends and recommend improvements to enhance the customer experience - Other duties as assigned

Requirements: - Minimum of 2 years of experience in online account support or a related field - Confident and energetic personality with excellent communication skills - Strong time management and planning skills - Proficiency in Microsoft Office Suite and online account management tools - Ability to work independently and as part of a team - Bachelor’s degree in business, marketing, or a related field preferred

Benefits: - Life insurance - Training & professional development opportunities - Free food provided on-site

Working Environment: At Land O’Lakes, we value fresh ideas and inventive solutions. Our team embraces creativity and encourages individuals to think outside the box. We foster a collaborative and supportive working environment where employees are empowered to make a difference.

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: Land O’Lakes is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.