Online Call Center Associate

salary Salary :

$2,600 - 4,100 monthly

icon building Company : Home Depot
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in Canada

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Job Description - Online Call Center Associate

Job Description:

As an Online Call Center Associate at Home Depot in Toronto, Ontario, CA, you will be responsible for providing exceptional customer service through phone and online chat interactions. You will handle customer inquiries, provide product information, assist with order processing, and resolve any issues or complaints in a timely and professional manner.

Responsibilities: - Answer incoming calls and respond to online chat inquiries from customers - Provide accurate information about products, services, and promotions - Process orders and assist with returns or exchanges - Resolve customer complaints and issues in a courteous and efficient manner - Maintain customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction - Meet and exceed customer service goals and metrics

Requirements: - 4 years of experience in a customer service or call center role - Strong communication skills, both verbal and written - Resourceful and self-motivated with the ability to work independently - Excellent people management and planning skills - Ability to multitask and prioritize tasks effectively - Proficiency in computer applications and online platforms - High school diploma or equivalent

Benefits: - Vision insurance - Dental insurance - Gym membership

Working Environment: At Home Depot, we are committed to environmental responsibility and sustainable practices. Our call center operates in a green building with eco-friendly initiatives in place to reduce our carbon footprint.

Equal Opportunity Statement: Home Depot is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply for this position.

Deadline to Apply: June 26, 2024

We look forward to welcoming a dedicated and customer-focused Online Call Center Associate to our team at Home Depot. Apply now to join a dynamic and supportive work environment where you can grow and thrive in your career.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Online Call Center Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Canada

This job is no longer accepting applications.

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