Online Client Relations Representative

As an Online Client Relations Representative at Ryder System in Vancouver, British Columbia, you will play a crucial role in maintaining positive relationships with our clients through digital communication channels. This part-time Associate Level position requires a minimum of 3 years of experience in a similar role.

Responsibilities: - Manage online client inquiries, feedback, and concerns promptly and professionally - Provide excellent customer service and support to clients through various online platforms - Develop and nurture long-term client relationships to ensure client satisfaction and loyalty - Collaborate with cross-functional teams to resolve client issues and provide solutions - Utilize leadership skills to guide client interactions and negotiations towards successful outcomes - Continuously learn and adapt to stay ahead in a rapidly changing digital world

Requirements: - Resilient and independent personality traits to handle challenging client situations with professionalism - Strong leadership and negotiation skills to effectively communicate and resolve client issues - Ability to work independently and prioritize tasks efficiently in a fast-paced environment - Excellent written and verbal communication skills to interact with clients online effectively - Proficient in using various digital communication tools and platforms - Prior experience in client relations or customer service is preferred

Benefits: - Travel opportunities to attend client meetings or training sessions - Company equipment provided for work - Training and professional development opportunities to enhance your skills and career growth

Equal Opportunity Statement: Ryder System is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees.

If you meet the requirements and are interested in joining our team as an Online Client Relations Representative, please apply by the deadline of July 7, 2024. We look forward to reviewing your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.