$2,500 - 4,200 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job description:
PCL Construction is seeking a motivated and confident Online Client Support Representative to join our team in Montreal, Quebec. This part-time position at the Associate Level requires at least 2 years of experience in a similar role. As an Online Client Support Representative, you will be responsible for providing exceptional customer service to our clients through various online platforms.
Responsibilities: - Responding to client inquiries and requests in a timely manner - Providing technical support for online platforms and tools - Troubleshooting issues and resolving conflicts with clients - Educating clients on our products and services - Collaborating with other team members to ensure client satisfaction - Analyzing client feedback and making recommendations for improvement
Requirements: - Excellent communication skills, both written and verbal - Strong time management skills and ability to prioritize tasks - Analytical mindset with problem-solving abilities - Experience working in a customer service role - Proficiency in using online communication tools and platforms
Personality traits: - Motivated to exceed client expectations - Confidence in managing client interactions effectively
Soft skills: - Strong time management skills to handle multiple client inquiries simultaneously - Analytical skills to assess client feedback and make recommendations for improvement
Benefits: - Travel opportunities for training and conferences - Dental insurance for part-time employees - Paid sick leave for eligible employees
Working environment: At PCL Construction, we cultivate a sense of ownership and responsibility at every level. Our team members are encouraged to take initiative and contribute to the success of the company.
Deadline to apply: May 11, 2024
Equal opportunity statement: PCL Construction is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We strive to create a diverse and inclusive work environment for all employees.
How to apply:
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