Online Customer Care Assistant

Job Description: Laboratory Corp. of America (LabCorp) is seeking a part-time Online Customer Care Assistant to join our team in Montreal, Quebec. As an Associate Level position, the ideal candidate will have at least 2 years of experience in customer service and possess a strong work ethic.

Responsibilities: - Respond to customer inquiries and provide assistance via online chat, email, and phone - Resolve customer complaints and issues in a timely and professional manner - Maintain accurate and detailed records of customer interactions - Collaborate with other team members to ensure excellent customer service - Assist in the development of online customer care strategies and processes - Stay up to date on industry trends and best practices in online customer care

Requirements: - Hardworking and independent, able to prioritize tasks and work efficiently - Strong teamwork and problem-solving skills - Excellent communication and interpersonal skills - Proficiency in using online customer service platforms and tools - Ability to work flexible hours, including evenings and weekends - Bilingual in English and French is a plus

Benefits: - Life insurance - Disability insurance - Visa sponsorship for qualified candidates

Working Environment: Join our team at LabCorp and work in an environment that sparks creativity and motivation. We strive to inspire greatness in our employees and provide opportunities for professional growth and development.

Deadline to Apply: Interested candidates should submit their applications by May 25, 2024.

Equal Opportunity Statement: LabCorp is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. We are committed to promoting diversity and inclusion in our workplace.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.