Online Customer Service Assistant

As an Online Customer Service Assistant at Clorox in Vancouver, British Columbia, you will be responsible for providing exceptional support to our customers through various online platforms. This part-time entry-level position is ideal for individuals who are confident, driven, and possess excellent cooperation and emotional intelligence skills.

Responsibilities: - Respond to customer inquiries and complaints promptly and professionally - Assist customers with product information, order tracking, and issue resolution - Process customer orders and returns in a timely manner - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure seamless customer service experience - Stay up-to-date on product knowledge and company policies - Identify and escalate any potential issues or trends to management

Requirements: - High school diploma or equivalent - Strong communication skills, both written and verbal - Ability to work independently and as part of a team - Proficiency in Microsoft Office and customer service software - Must be comfortable using online communication tools - Previous customer service experience is a plus, but not required

Benefits: - Company-provided equipment for remote work - Free accommodation during business travel - Travel and spending expenses covered - Opportunities for unlimited personal and professional growth within the company

Equal opportunity statement: Clorox is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We welcome applicants of all backgrounds and identities to apply for this position.

Deadline to apply: May 16, 2024

If you are customer-oriented, detail-oriented, and looking to kickstart your career in customer service, this position at Clorox could be the perfect opportunity for you. Apply now to join our team and make a difference in the lives of our customers.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.