Online Live Chat Specialist

Job Description:

We are seeking a motivated and enthusiastic Online Live Chat Specialist to join our team at Synnex in Toronto, Ontario, Canada. This part-time entry-level position requires at least 1 year of experience in customer service or a related field. As an Online Live Chat Specialist, you will be responsible for interacting with customers via online chat to provide support, answer questions, and assist with product inquiries.

Responsibilities: - Engage with customers in real-time through online chat to provide assistance and resolve issues - Maintain a high level of customer satisfaction by delivering timely and accurate responses - Utilize product knowledge to effectively communicate information about our products and services - Collaborate with colleagues to ensure a seamless customer experience - Maintain a positive and professional attitude at all times - Meet or exceed performance targets for response times and customer satisfaction metrics

Requirements: - Independent and energetic personality traits - Strong teamwork and persuasion skills - Excellent written communication skills - Ability to multitask and prioritize in a fast-paced environment - Proficiency in using online chat platforms and navigating computer systems - Flexibility to work varied hours, including nights and weekends - Must be located in Toronto, Ontario, Canada

Benefits: - Life insurance - Training & professional development opportunities - Remote work flexibility - Joyful and vibrant work environment

Equal Opportunity Statement: Synnex is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity, age, or any other characteristic protected by law.

Deadline to Apply: May 14, 2024

If you are passionate about customer service and enjoy engaging with people online, we encourage you to apply for this exciting opportunity to join our dynamic team at Synnex in Toronto, Ontario, Canada.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.