Online Web Chat Associate

Job Description: We are seeking a part-time Online Web Chat Associate to join our team at Visteon in Toronto, Ontario. As an Entry-Level Online Web Chat Associate, you will be responsible for providing excellent customer service and support through online chat platforms. This role requires individuals who are independent, confident, and possess strong decision-making and presentation skills.

Responsibilities: - Engage with customers through online chat platforms to provide product information, support, and assistance - Resolve customer inquiries, issues, and complaints in a timely and professional manner - Collaborate with other team members to ensure seamless communication and customer support - Maintain accurate records of customer interactions and transactions - Identify opportunities to improve customer service processes and procedures

Requirements: - No prior experience required (0 years of experience) - Independent and confident personality traits - Strong decision-making and presentation skills - Excellent written communication skills - Ability to multi-task and work in a fast-paced environment - Proficiency in using online chat platforms and basic computer skills

Benefits: - Visa sponsorship for qualified candidates - Paid overtime opportunities - Retirement plan options

Working Environment: At Visteon, we strive to nurture an entrepreneurial atmosphere, even within an established organization. We value creativity, innovation, and a collaborative team spirit. Join us in a dynamic and exciting work environment where your ideas and contributions are always valued.

Equal Opportunity Statement: Visteon is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: May 29, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.