Remote Support Assistant

Job description:

Allstate is seeking a Remote Support Assistant to join our team in Montreal, Quebec, CA. This part-time position at the Associate Level requires a minimum of 2 years of experience in a similar role. As a Remote Support Assistant, you will be responsible for providing remote technical support to our clients and assisting them with any issues they may encounter.

Responsibilities: - Provide remote technical support to clients via phone, email, or chat - Troubleshoot and resolve technical issues - Collaborate with the IT team to escalate complex problems - Maintain accurate records of client interactions - Provide training and guidance to clients on using our software and systems - Stay up-to-date on the latest technology trends and best practices

Requirements: - Energetic and independent personality traits - Strong presentation and problem-solving skills - Excellent communication skills - Ability to multitask and prioritize workload - Experience working in a fast-paced environment - Technical knowledge of software and systems - Proficiency in Microsoft Office Suite

Benefits: - Relocation allowance - Travel & spending expenses - Parental leave - Opportunity for career growth and development

Equal opportunity statement: Allstate is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.