Remote Support Assistant

Job Description:

We are seeking a Remote Support Assistant to join our team at J.P. Morgan Chase in Toronto, Ontario, CA. This part-time entry level position is perfect for individuals with at least 1 year of experience in a customer service or technical support role.

Responsibilities: - Provide remote technical support to clients and employees - Troubleshoot issues with software and hardware - Assist with setting up and configuring systems - Maintain accurate records of all support requests and resolutions - Collaborate with team members to improve processes and optimize support services - Stay current on industry trends and best practices in remote support

Requirements: - Resourceful and resilient attitude - Strong analytical skills - Ability to work cooperatively in a team environment - Excellent communication skills - Experience in customer service or technical support - Knowledge of computer systems and networking - Bachelor's degree in Computer Science or related field preferred

Benefits: - Visa sponsorship for qualified candidates - Free food provided during working hours - Life insurance coverage - Opportunities for growth and advancement within the company

Working Environment: At J.P. Morgan Chase, we believe in promoting equality and fairness for all employees. Our inclusive and diverse workplace environment values each individual's unique contributions and perspectives.

Deadline to Apply: Please submit your application by May 22, 2024.

Equal Opportunity Statement: J.P. Morgan Chase is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.