Support Manager

Job Description:

BB&T Corp. is seeking a dedicated and independent Support Manager to join our team in Vancouver, British Columbia, CA on a part-time basis. As a Support Manager at BB&T Corp., you will be responsible for overseeing and managing various support functions within the company. This position is suited for someone with mid-to-senior level experience, with at least 7 years of relevant experience in a similar role.

Responsibilities: - Develop and implement strategies to enhance support functions within the company - Coordinate with various departments to ensure efficient and effective support services - Manage a team of support staff and provide guidance and support as needed - Monitor performance metrics and analyze data to identify areas for improvement - Handle escalated customer inquiries and complaints in a professional and timely manner - Collaborate with senior management to develop and implement company-wide support initiatives - Conduct regular performance evaluations and provide feedback to support staff

Requirements: - Bachelor's degree in a related field (preferred) - 7+ years of experience in a support management role - Strong negotiation and analysis skills - Excellent communication and interpersonal skills - Ability to work independently and lead a team effectively - Proficiency in Microsoft Office Suite and other relevant software - Knowledge of industry best practices and trends

Personality Traits: - Dedicated - Independent

Soft Skills: - Negotiation - Analysis

Benefits: - Profit sharing - Employee discounts - Medical coverage

Working Environment: At BB&T Corp., you will have the opportunity to be part of a company that pioneers change and sets industry benchmarks. Our dynamic and collaborative work environment allows employees to thrive and grow in their careers.

Deadline to apply: June 7, 2024

Equal Opportunity Statement: BB&T Corp. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.