Remote Support Officer

Job Description:

Celanese is seeking a talented Remote Support Officer to join our team in Vancouver, British Columbia. As a Remote Support Officer, you will be responsible for providing technical support to customers remotely, ensuring a seamless and efficient experience. This part-time position at the Associate level requires a minimum of 4 years of experience in a similar role.

Responsibilities: - Provide technical support to customers remotely via phone, email, chat, or other communication channels - Troubleshoot and resolve technical issues efficiently and effectively - Collaborate with team members to share knowledge and best practices - Conduct research to stay up-to-date on industry trends and technologies - Document and maintain accurate records of customer interactions and technical issues - Ensure customer satisfaction by delivering high-quality support services - Adhere to company policies and procedures at all times

Requirements: - Minimum of 4 years of experience in technical support or related field - Driven and independent personality traits - Strong teamwork and research skills - Excellent communication and problem-solving abilities - Proficient in using remote support tools and software - Knowledge of customer service best practices - Ability to work independently and as part of a team - Bachelor's degree in a related field (preferred)

Benefits: - Gym membership - Life insurance - Dental insurance

Working Environment: Join a company that transcends borders, promoting collaboration on a global scale. At Celanese, you will have the opportunity to work with a diverse and talented team of professionals who are passionate about driving innovation and delivering exceptional customer service.

Deadline to apply: 2024-05-08

Equal Opportunity Statement: Celanese is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, sexual orientation, religion, or disability. All candidates will be considered based on their skills and qualifications.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.