Support Representative

Job Description:

Baxter International is seeking a passionate and resourceful Support Representative to join our team in Vancouver, British Columbia. As an entry-level position, no prior experience is required, making this an excellent opportunity for those looking to kickstart their career in customer support.

Responsibilities: 1. Provide exceptional customer support through various channels such as phone, email, and chat. 2. Assist customers with inquiries, issues, and concerns in a timely and professional manner. 3. Troubleshoot and resolve technical issues related to our products and services. 4. Maintain accurate records of customer interactions and transactions. 5. Collaborate with internal teams to escalate complex issues and provide feedback for process improvement. 6. Demonstrate excellent presentation and communication skills when interacting with customers. 7. Take ownership of customer inquiries and ensure a satisfactory resolution is achieved. 8. Proactively identify opportunities to improve customer satisfaction and retention.

Requirements: 1. Must be passionate about providing exceptional customer support. 2. Demonstrated resourcefulness in problem-solving and decision-making. 3. Strong project management skills to effectively prioritize tasks and meet deadlines. 4. Excellent written and verbal communication skills. 5. Ability to work in a fast-paced environment and handle multiple priorities simultaneously.

Benefits: 1. Free accommodation provided for part-time employees. 2. Visa sponsorship for eligible candidates. 3. Paid overtime opportunities for additional income.

Working Environment: At Baxter International, we encourage a spirit of exploration and taking calculated risks for personal and professional growth. Our team is dedicated to providing a supportive and inclusive environment where employees can thrive and develop their skills.

Equal Opportunity Statement: Baxter International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: July 14, 2024

If you are a motivated individual with a passion for customer support and a desire to grow in a dynamic work environment, we would love to hear from you. Apply now to join our team at Baxter International in Vancouver, British Columbia!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.