Support Representative - Work from home

Dover is seeking a motivated and enthusiastic Support Representative to join our team in Vancouver, British Columbia. This is a part-time, entry-level position that allows you to work from the comfort of your own home.

As a Support Representative, your responsibilities will include: - Providing excellent customer service and support via phone, email, and chat - Handling customer inquiries, issues, and complaints in a professional and timely manner - Collaborating with other team members to resolve customer problems efficiently - Documenting customer interactions and feedback for future reference - Following company policies and procedures to ensure customer satisfaction - Assisting with other administrative tasks as needed

The ideal candidate for this role will possess the following qualifications: - Confidence and adaptability to work in a fast-paced environment - Strong cooperation and people management skills - Excellent communication and problem-solving abilities - Ability to work independently with minimal supervision - Basic computer skills and familiarity with customer service software - High school diploma or equivalent

In return, Dover offers a competitive salary and benefits package, including travel opportunities, company transportation, and free accommodation. We strive to create a working environment where employees can thrive and grow, embracing and navigating change seamlessly.

The deadline to apply for this position is June 26, 2024. We are an equal opportunity employer and welcome applicants from all backgrounds and experiences. Join us at Dover and start your career in customer support today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.