Support Specialist

Job Description:

We are looking for a passionate and adaptable Support Specialist to join our team at Weyerhaeuser in Vancouver, British Columbia. As a part-time Associate Level employee, you will be responsible for providing exceptional support to our team and customers.

Responsibilities: 1. Assist in maintaining and troubleshooting computer systems, software, and hardware. 2. Provide technical support for employees and customers over the phone, email, or in person. 3. Document and track all support requests and resolutions in our system. 4. Collaborate with other departments to ensure timely and effective resolution of issues. 5. Assist in training employees on new technologies and software. 6. Conduct research on new tools and techniques to improve support processes. 7. Participate in team meetings and provide input on improving support services. 8. Maintain a high level of attention to detail in all tasks and communications. 9. Strive for innovation in finding solutions to support challenges.

Requirements: 1. Minimum of 2 years of experience in a similar role. 2. Strong communication and interpersonal skills. 3. Excellent problem-solving abilities. 4. Attention to detail and ability to prioritize tasks effectively. 5. Ability to adapt to changing circumstances and work well under pressure. 6. Passion for technology and a willingness to learn new skills. 7. Ability to work independently and as part of a team.

Benefits: 1. Company transportation for commuting. 2. Medical coverage for employees. 3. Employee discounts on company products and services.

Working Environment: At Weyerhaeuser, we prioritize quality in all aspects of work, products, and services. Our team values collaboration, innovation, and a commitment to excellence.

Deadline to Apply: May 2, 2024

Equal Opportunity Statement: Weyerhaeuser is an equal opportunity employer and prohibits discrimination against any employee or applicant based on race, color, religion, national origin, age, gender, sexual orientation, disability, or any other protected characteristic. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.