Support Specialist

Job Description:

Health Net is seeking a hardworking and energetic Support Specialist to join our team in Vancouver, British Columbia. As a Support Specialist, you will be responsible for providing assistance to our clients and staff in a variety of administrative and operational tasks. This is an entry-level position, so no prior experience is required, making it the perfect opportunity for someone looking to kickstart their career in the healthcare industry.

Responsibilities: 1. Serve as the primary point of contact for clients seeking assistance with their healthcare needs. 2. Provide administrative support to the healthcare team, including scheduling appointments, maintaining patient records, and processing insurance claims. 3. Assist in coordinating and facilitating communication between clients, healthcare providers, and insurance companies. 4. Use emotional intelligence and persuasion skills to build strong relationships with clients and encourage them to actively participate in their healthcare journey. 5. Uphold the highest standards of ethical conduct and integrity in all interactions with clients and colleagues. 6. Maintain a high level of confidentiality when handling sensitive information related to client healthcare needs. 7. Collaborate with the healthcare team to ensure that all client needs are met in a timely and efficient manner. 8. Stay up-to-date on industry trends and best practices to continually improve the level of support provided to clients.

Requirements: 1. High school diploma or equivalent. 2. Strong interpersonal and communication skills. 3. Ability to work independently and as part of a team. 4. Demonstrated emotional intelligence and persuasion skills. 5. Proficiency in Microsoft Office suite and basic computer skills. 6. Ability to multitask and prioritize tasks effectively. 7. Detail-oriented and organized. 8. Must be a Canadian citizen or have legal authorization to work in Canada.

Benefits: - Dental insurance - Free accommodation - Vision insurance

Working Environment: At Health Net, we pride ourselves on upholding the highest standards of ethical conduct and integrity. Our team is dedicated to providing exceptional care to our clients and is committed to creating a supportive and inclusive working environment for all employees.

Equal Opportunity Statement: Health Net is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating a diverse and inclusive workforce where all individuals are valued and respected.

Deadline to apply: May 8, 2024. If you meet the requirements for this position and are looking to start a fulfilling career in the healthcare industry, we encourage you to apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.