Support Specialist

Job Description:

Bank of America Corp. is seeking a part-time Support Specialist to join our team in Toronto, Ontario, Canada. As an Associate Level Support Specialist, you will play a crucial role in providing essential support to our clients and ensuring smooth operations within the organization.

Responsibilities: 1. Provide excellent customer support by responding to inquiries and resolving issues in a timely and efficient manner. 2. Assist clients with account inquiries, transactions, and technical issues. 3. Collaborate with internal teams to address client needs and ensure seamless communication. 4. Maintain accurate and detailed records of client interactions and transactions. 5. Contribute to the overall success of the team by actively participating in team meetings and sharing insights. 6. Assist with various administrative tasks as needed.

Requirements: 1. Bachelor's degree in a related field preferred. 2. Minimum of 3 years of experience in a customer service or support role. 3. Confident and dedicated individual with excellent communication skills. 4. Strong teamwork and time management skills. 5. Ability to work efficiently in a fast-paced environment. 6. Proficiency in Microsoft Office and CRM software.

Benefits: 1. Free accommodation for eligible employees. 2. Vision insurance and dental insurance. 3. Opportunities for growth and career development.

Working Environment: At Bank of America Corp., we prioritize diversity and inclusivity. We strive to create a culture of belonging where every team member feels valued and respected. As a Support Specialist, you will be an integral part of this inclusive environment.

Equal Opportunity Statement: Bank of America Corp. is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

Deadline to apply: July 7, 2024

We look forward to welcoming a talented Support Specialist to our team at Bank of America Corp. in Toronto, Ontario, Canada.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.