Web Chat Assistant

Job Description:

Realogy Holdings is seeking a confident and reliable Web Chat Assistant to join our team in Vancouver, British Columbia. As a part-time entry-level position, this role is perfect for someone looking to gain experience in the fast-paced world of online customer service.

Responsibilities: - Respond to customer inquiries and provide assistance through web chat - Resolve customer issues and escalate to the appropriate team members when necessary - Provide accurate and timely information to customers regarding products and services - Maintain a professional and friendly demeanor at all times - Collaborate with other team members to ensure a seamless customer experience - Manage multiple chat conversations simultaneously - Complete any additional tasks as assigned by the supervisor

Requirements: - Strong communication skills - Ability to work independently and as part of a team - Excellent time management skills - Leadership skills - Comfortable working with technology and learning new software - High school diploma or equivalent - No prior experience required

Personality Traits: - Confident - Reliable

Soft Skills: - Time management - Leadership

Benefits: - Disability insurance - Company transportation - Training & professional development opportunities

Working Environment: At Realogy Holdings, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and inclusive work environment where all team members can thrive.

Deadline to Apply: Please submit your application by July 7, 2024.

Equal Opportunity Statement: Realogy Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.