Web Chat Assistant - Work from home

Job Description:

As a Web Chat Assistant at Graham Construction, you will have the opportunity to work remotely from home, providing support to our website visitors through live chat. This part-time entry-level position is ideal for individuals who are passionate about customer service and have excellent communication skills.

Responsibilities: - Respond to customer inquiries and provide assistance through web chat - Resolve customer issues in a timely and efficient manner - Communicate effectively with customers to ensure a positive experience - Collaborate with other team members to provide accurate information to customers - Follow company guidelines and procedures for handling customer interactions - Participate in training sessions to improve your knowledge and skills

Requirements: - Must be reliable and able to work independently from home - Strong time management skills and the ability to prioritize tasks effectively - Excellent written communication skills - Basic computer skills and familiarity with web chat software - Ability to multitask and work in a fast-paced environment - Willingness to learn and adapt to new technologies as needed

Personality Traits: - Passionate about providing exceptional customer service - Reliable and committed to meeting customer needs

Soft Skills: - Strong time management skills - Effective planning and organization abilities

Benefits: - Company-provided equipment - Visa sponsorship for eligible candidates - Free accommodation during training or travel for work purposes

Working Environment: At Graham Construction, we encourage a culture of curiosity and questioning to fuel innovation and growth. We value diversity and inclusion, and strive to create a welcoming and supportive work environment for all employees.

Deadline to apply: 2024-07-14

Equal Opportunity Statement: Graham Construction is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are committed to providing a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.