Web Chat Officer

Job Description:

Cardinal Health is seeking a dedicated and reliable Web Chat Officer to join our team in Vancouver, British Columbia, CA. This is a part-time entry-level position, requiring at least 1 year of experience. As a Web Chat Officer, you will be responsible for interacting with customers through online chat to provide information, support, and resolve issues in a timely and professional manner.

Responsibilities: - Respond to customer inquiries and provide support through online chat - Provide accurate and up-to-date information on products, services, and promotions - Resolve customer issues and complaints efficiently and effectively - Collaborate with other team members to ensure a seamless customer experience - Conduct research and planning to assist customers with their inquiries - Maintain a high level of customer satisfaction and retention - Adhere to company policies and guidelines for online communication - Continuously improve knowledge of products, services, and customer needs

Requirements: - Strong communication skills and ability to multitask in a fast-paced environment - Excellent typing skills and proficiency in online chat platforms - Ability to work independently and collaborate with team members - Dedication to providing exceptional customer service - Reliable and punctual work ethic - Strong research and planning skills - Equal opportunity employer

Benefits: As a Web Chat Officer at Cardinal Health, you will receive a relocation allowance, company equipment, and remote work flexibility. We offer a supportive working environment that encourages curiosity and questioning to fuel innovation and growth.

If you meet the requirements and are interested in joining our team, please apply by the deadline of July 15, 2024. We look forward to reviewing your application and welcoming you to the Cardinal Health family.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.