Support Associate - Remote Work

Job Description:

Voya Financial is looking for a part-time Support Associate to join our team in Montreal, Quebec, CA. This position offers the flexibility of remote work, making it an ideal opportunity for individuals seeking a work-from-home option. As an entry-level position, we are seeking candidates with at least 1 year of experience in a similar role.

Responsibilities: 1. Provide timely and efficient support to customers via phone, email, and chat. 2. Assist customers with inquiries, issues, and product information. 3. Maintain a high level of customer satisfaction by addressing concerns and resolving problems. 4. Collaborate with team members to ensure seamless communication and support. 5. Utilize problem-solving skills to troubleshoot technical issues and provide solutions. 6. Assist with administrative tasks as needed.

Requirements: 1. Resourceful and independent with the ability to work remotely. 2. Strong teamwork and negotiation skills. 3. Excellent communication and interpersonal skills. 4. Proficient in Microsoft Office and other relevant software. 5. Ability to multitask and prioritize tasks effectively.

Benefits: 1. Free accommodation for remote work. 2. Retirement plan options. 3. Life insurance coverage.

Working Environment: At Voya Financial, we thrive in an energetic and rapidly evolving work setting. Our team is dedicated to providing excellent customer service and support, and we value collaboration and teamwork.

Deadline to Apply: July 6, 2024

Equal Opportunity Statement: Voya Financial is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.