Support Associate - Remote Work

Job Description:

BB&T Corp. is seeking a Support Associate to join our remote team in Toronto, Ontario, CA. As a Support Associate, you will be responsible for providing exceptional customer service and administrative support to our clients. This is a part-time position at the Associate level, requiring a minimum of 2 years of experience in a similar role.

Responsibilities: - Responding to customer inquiries via phone, email, and chat in a prompt and professional manner - Providing administrative support to the team, including data entry, filing, and managing schedules - Assisting with account maintenance and updating customer information as needed - Collaborating with other team members to ensure seamless communication and customer satisfaction - Upholding company policies and procedures while maintaining a high level of confidentiality - Managing multiple tasks and priorities effectively to meet deadlines

Requirements: - Resourceful and independent personality traits - Strong adaptability and emotional intelligence - Excellent communication and interpersonal skills - Proficiency in Microsoft Office suite and other relevant software - Ability to work in a fast-paced environment and handle high volume of customer inquiries - Experience in remote work or customer service is a plus - Visa sponsorship available for qualified candidates

Benefits: - Travel and spending expenses covered - Employee discounts on BB&T products and services - Visa sponsorship for international candidates

Working Environment: At BB&T Corp., we strive for a harmonious workplace where collaboration and respect prevail. We encourage a supportive and inclusive culture where every team member is valued and respected.

Deadline to Apply: Please submit your application by July 22, 2024.

Equal Opportunity Statement: BB&T Corp. is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.