Receptionist, Part-Time

Part-Time (20-28 hrs), Permanent | Benefited Position | Hourly Rate: $22.72 - $23.18 Are you an administrative professional who is looking for more meaning in your work? PARC Retirement Living is an award-winning developer and operator of independent senior-living communities. We’re seeking a Receptionist for Cristalina PARC , our new community in Kelowna which will open its doors in spring-summer 2024. Welcome to Cristalina PARC PARC communities are inspiring spaces, where our residents come, not just to live – but to live comfortably, and engage with a vibrant community of like-minded people. Now, we’re bringing our unique offering to Kelowna: in the heart of the vibrant Pandosy Village, Cristalina PARC is starting to blossom. Just one block from Lake Okanagan, the residence is set to open in 2024, with 133 gorgeously appointed suites. This modern, sustainably designed nine-story building is purpose-made for independent living, with vitality and social connection built right in. Residents can enjoy fine dining, lounge area, fitness activities, arts, culture, and gardening – or just sit back and take in beautiful views of the lake with a glass of fine wine. As Receptionist, you are the communication hub of the community – and on the frontline of communicating our values to residents and families. This means:

• Creating a warm and welcoming atmosphere by greeting residents and visitors.
• Performing a variety of administrative and support services in a professional, courteous, efficient and organized manner.
• Answering phone calls and responding to requests from residents and visitors – along with other reception duties such as answering resident inquiries, receiving deliveries and organizing service requests.
• Managing the residence driver’s schedule and handling any booking conflicts.
• Scanning payable invoices and submitting them to appropriate managers for approval.
• Responding to emergency calls and assisting with security issues.
• Assisting with recreation programs and events.
• Supporting Food Service, Housekeeping and other departments as requested.

• Meaningful work. How many hospitality jobs can say that? At PARC, you’ll be making a positive difference in seniors’ lives, each and every day.
• A true living wage. PARC is a Living Wage Certified Employer!
• Refreshments while you work. PARC’s chef-prepared cuisine rivals the best in BC, and we offer subsidized daily meals and beverages to employees.
• Flexible hours and location. We’re open to scheduling when and where it works for you – with guaranteed shifts every week. PARC has five great locations across the Lower Mainland.
• A supportive, diverse team and training opportunities. We believe in giving our people opportunities to advance wherever we can.
• High-value benefits. We offer Extended Health, Vision, Dental, Life, AD&D and Disability Insurance, plus an Employee Assistance Program (EAP), to help protect your health, family and way of life. Plus: birthdays off with pay, parental top-ups and much more!

• You are an upbeat and engaged team member who brings positive energy to all that you do.
• You have a Grade 12 education or equivalent, and at least two years of reception experience in a similar environment, with a strong focus on customer service.
• You’re consistently professional and courteous; able to interact tactfully with individuals from diverse backgrounds.
• You handle high-stress situations calmly, and are comfortable managing competing priorities in a fast-paced environment.
• You have exceptionally strong computer skills, including Microsoft Word, Excel, Outlook and Publisher. Knowledge of other accounting, publishing and graphics software, such as Canva, would be an asset, too.
• You have current First Aid and CPR certifications, along with WHMIS. FOODSAFE is an asset, as well.
• You understand and respect the needs of seniors, their families, and the professionals engaged in their care.

At PARC Retirement Living we understand the importance of immunization to protect our residents, team members and visitors from COVID-19. As such, a prerequisite of employment is that all new hires are fully vaccinated as approved by Health Canada. We also require a Criminal Record Check, and a TB test within the first month of employment.