Access Specialist (Contract)

Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto.

Since 1896, we’ve worked to transform the lives of people living with poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables vulnerable youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.

To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission: Christians who have a heart for neighbours in need, a desire to transform the lives of our community members, and who believe in treating everyone with dignity and respect.

If you are inspired by our vision and feel a true call to contribute to YSM’s work, we’d love to hear from you.

What We Offer:

As a staff member at YSM, some of the things you can look forward to include a values-based and highly collaborative and engaging work environment with a high value on staff’s mental health and well-being; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community. Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.

The Opportunity:

We are seeking a qualified, passionate Part Time Access Specialist (22 hours / week, including evening work from Tuesday - Thursday), who will be responsible for working closely with children and youth with families that are involved with child protection services until the end of December 2026. We work holistically and collaboratively with families and all stakeholders to ensure they reach positive outcomes towards family reunification and stability.

Responsibilities:
Reporting directly to the Cornerstone Care Management Supervisor, the successful candidate will be responsible for:

    1. Facilitating supervised weekday access visits on site (270 Gerrard St E) between Tuesday 11 am- 7 pm,       

     Wednesday 11 am - 6 pm, Thursday 12pm- 7pm.

    2. Utilizing our RISE (Respond, Invite, Support, and Engage) Model of care to provide a full wrap-around system   

    of support through referrals, partnerships, collaboration and advocacy.

    3. Working closely with Care Management Specialists and parents to mitigate adverse effects for families who

     have been involved with the child welfare system, including:
     a) Working collaboratively with CAS-T Service Teams
     b) Managing a caseload of 10-15 families
     c) Risk mitigation utilizing action plans

    4. Documenting interventions and outcomes such as:

    a) Case notes (Software platform used is Salesforce)
    b) Service deliveries & resource distribution tracking
    c) Quarterly Transformation Integrated Measurement Evaluation Systems (T.I.M.E.S.) entries to capture positive

    moves forward

    5. Providing administrative support for coordination of visits and data collection between CAS-T and YSM.  

    6. Adhering to YMS’s overall goal to end chronic poverty in one generation and committed to fulfilling

    departmental goals and objectives                                                            

Qualifications:

The successful candidate will have the following skills and training:

1. BSW, SSW, CYW or equivalent certifications with a minimum of 2 years’ experience


2. Able to work with diverse people groups, within a multi-faith, multicultural, multi-disciplinary and anti-oppressive framework


3. Knowledge of Anti-Black Racism (ABR) framework and Trauma informed Care


4. Understanding of the legislated role of child welfare agencies in maintaining and ensuring child/youth safety


5. Ability to make analytical decisions around care management and supervised access support


6. A demonstrated passion for poverty alleviation and families in crisis


7. Must have strong conflict resolution and crisis management skills


8. Excellent written and oral communication skills


9. Ability to work within a team and independently


10. Ability to travel around the city to assist with families’ appointments


11. Must have strong administrative and computer skills

Additional:

• A police check will be required/First Aid & CPI training is an asset


• Demonstrated personal commitment to YSM’s principles of faith, mission and values


• Able to provide flexibility in schedule where required


• Ability to work some evenings and weekends
  
  

Compensation: YSM will pay a starting pay rate of $27.70 an hour for this part-time role, combined with a comprehensive suite of benefits and perks.

Deadline for Application: Until Filled 

While we appreciate all responses, only candidates under consideration will be contacted.

YSM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please note that this position is for an existing vacancy, and YSM do not use any form of artificial intelligence (AI) at any stage of the recruitment process. These stages include candidate screening and shortlisting, assessment and selection.

Learn more about YSM at www.ysm.ca 

Date Posted: April 17, 2026